Frequently Asked Questions
Everything you need to know about your St. Agni order.
What is the St. Agni philosophy on sustainability?
We are committed to a 'less is more' approach, focusing on natural materials, responsible sourcing, and ethical manufacturing to create pieces that last a lifetime.
How long does international shipping take?
International orders are typically processed within 48 hours and delivered via express courier within 3-7 business days, depending on your location.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in original condition, unworn, and with all tags attached.
How do I care for my leather footwear?
To maintain the longevity of your leather pieces, we recommend avoiding water exposure and using a high-quality leather conditioner periodically.
Can I change or cancel my order after it has been placed?
As we aim to process orders as quickly as possible, we can only make changes or cancellations if the order has not yet been dispatched from our warehouse.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for eligible regions.